Instruction on the Right of Withdrawal for Consumers
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their trade, business, or self-employed professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day:
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you ordered one or more goods in a single order and these were delivered together, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last good, provided that you ordered several goods in a single order and these were delivered separately.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form, but it is not mandatory.
The withdrawal is to be sent to:
Chipglobe GmbH
Cincinnatistr. 60
81549 Munich
Germany
Email: info@chipglobe.com
Phone: +49 89 1222 469 00
Fax: +49 89 1222 469 69
To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we are obliged to refund all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), without undue delay and at the latest within 30 days from the day on which we receive the notification of your withdrawal from this contract.
For this refund, we will use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may withhold the refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any case no later than 30 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the 30-day period has expired.
We will bear the costs of returning the goods.
You are only liable for any diminished value of the goods if this diminished value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Special Notes
The right of withdrawal expires prematurely in the case of contracts:
- for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery, or
- for the delivery of goods that are liable to deteriorate rapidly or whose expiration date would soon be exceeded.
Sample Withdrawal Form
If you wish to withdraw from the contract, please complete this form and send it back to us:
To:
Chipglobe GmbH
Cincinnatistr. 60
81549 Munich
Germany
Email: info@chipglobe.com
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():
Ordered on ()/received on ()
Name of consumer(s):
Address of consumer(s):
Date and signature of consumer(s) (only required if submitted on paper)
(*) Delete as appropriate